If a defect or incorrect configuration is found, the goods can be returned within 14 days of receipt of the purchase.
Goods of appropriate quality, manufactured to individual specifications, are not subject to return.
Distance selling of goods, clause 4. The consumer does not have the right to refuse goods of appropriate quality that have individually defined properties. Such cases are resolved at the discretion of the store.
Returns can be made independently or by calling couriers from SDEC or Delovye Linii.
*A signed refund request must be included in the package. The request must describe the reason for the return and the exact amount. The request form will be sent to your email address in advance.
Refunds are made within 10 days of our online store receiving the parcel and conducting an inspection.
In the case of a return of goods of good quality, the buyer pays the shipping costs. In the case of a defect or incorrect configuration, all costs are borne by the store.
When returning/exchanging goods, there should be no signs of use, and the packaging and contents should not be damaged.
For details on returns/exchanges, please contact our manager at +7 (347) 280-77-05.
Translated with DeepL.com (free version)
